Once your order has been dispatched from our distribution centre, you will receive a delivery confirmation email. This will have your tracking number and a link to the delivery provider. Click on the link in the delivery confirmation email and follow the prompts provided.
- click on the link below and enter your tracking number from your delivery confirmation email:
- If your order contains Dangerous Goods items (delivery of Dangerous Goods items is handled by StarTrack Road Express): https://startrack.com.au/
- If your order does not contain Dangerous Goods items (all other items are handled by Australia Post eParcel): https://auspost.com.au/mypost/track/
- Sign in to glama.Co and enter your order number from your order confirmation email on the home page where shown
All orders require a signature on delivery for goods to be released. This is to ensure the safe delivery of your order to yourself.
We recommend getting your order delivered to your workplace if it's more likely you will be there to sign for your order during the day.
If you provide special instructions to the delivery provider to leave your order without a signature, we cannot accept any claims for loss or damage to your order.
Please refer to here for further information on what occurs if you're not home when your order is due to be delivered.