If your item:
- Is faulty or damaged and is covered by a warranty period,
- Is not an item from one of the brands listed here which are covered by those respective manufacturers' warranties,
Then please send a message to us with your order number (as it appears on your delivery confirmation email), a detailed description of the fault and images of the item/s. Then we will be able to address it quickly.
If we find that the item is not faulty or damaged, it is your responsibility to retrieve the item/s. glamaCo will not pay to send these item/s back to you.