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  • What is Wing and where does it deliver to?

    Delivery in minutes.

    Wing aircraft deliver goods you need, directly to you when you need them. No need to jump in your car, or get stuck in traffic.

    Wing delivery is available in Crestmead and Marsden.

    Sign up at wing.com/logan

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    View Article
  • How much does delivery cost?

    glamaCo offers FREE delivery on orders over $99* (after discounts)! *Items deemed Dangerous Goods exempt from free delivery.

    Delivery with tracking charges:

    • Order grand total value over $99 and the order contains one (1) or more Dangerous Goods* item/s - Delivery charge of $14.95
    • Order grand total value $99or under and the order contains one (1) or more Dangerous Goods* item/s - Delivery charge of $14.95
    • Order grand total value over $99 and the order does NOT contain any Dangerous Goods* item/s - Delivery is FREE
    • Order grand total value $99or under and the order does NOT contain any Dangerous Goods* item/s - Delivery charge of $14.95

    *Items deemed Dangerous Goods: These items include Flammable Gas, Flammable Liquid and Oxidising Agents (E.g. Aerosol Cans, Powder Lighteners/Powder Bleach, 30vol (9%) and 40vol (12%) Peroxides, Nail Polishes etc). Dangerous Goods Items are marked accordingly on the individual item page.

    Delivery of Dangerous Goods items is handled by StarTrack Road Express.  

    All other items are handled by Australia Post eParcel

     

    Please see below for estimated delivery times.  

    Metro Estimated Delivery

    • Brisbane or Sydney (includes Gold Coast and Sunshine Coast) - 2-4 Business days
    • Australian Capital Territory or Melbourne - 3-5 Business Days
    • Adelaide - 4-6 Business Days
    • Hobart - 7-9 Business Days 
    • Alice Springs, Darwin or Perth - 8-11 Business Days

    Country/Rural Estimated Delivery

    • Queensland or New South Wales - 4-7 Business Days
    • Australian Capital Territory or Victoria - 5-9 Business Days 
    • South Australia - 7-13 Business Days
    • Northern Territory, Tasmania or Western Australia - 11-17 Business Days

    All delivery times stated are estimated times only, and may vary. glamaCo will not be held liable for any late deliveries or any losses, damages, expenses, charges, or costs that may arise from the late delivery.

     

    View Article
  • What if I’m not home when my order is due to be delivered?

    If delivery is not able to be made in the first instance, whether it be the availability for a person to accept delivery or otherwise, the following will occur:

     

    For orders sent via Startrack Road Express

    it will be redirected to your nearest Star Track delivery depot.

    For orders sent via Australia Post eParcel

    It will be redirected to your nearest Australia Post Office.

     

    Click here for more information on who handles your delivery
     
    These orders can be collected according to the instructions left at the original delivery address on the non-delivery notice as provided by the delivery provider.
     
    Please note that these orders are held for 5 business days, then if not collected they will be returned to glamaCo. We will then process a refund for the order for you (excluding the delivery fee of $14.95 if applicable) once received by glamaCo. 

     
    Where re-delivery is required, an additional re-delivery fee of $25.90 will need to be paid prior to re-delivery.

    View Article
  • Where is glamaCo currently unable to deliver to?

    For orders containing dangerous goods items, glamaCo is unable to provide delivery to PO Boxes or Post Office delivery addresses, Locked Bags, Parcel Lockers, pre-booked warehouse or distribution centres, RSD (Roadside Deliveries) or any service where the receiver is not present to sign for the delivery.

    For orders not containing dangerous goods items, glamaCo is unable to provide delivery to pre-booked warehouse or distribution centres, RSD (Roadside Deliveries) or any service where the receiver is not present to sign for the delivery.

    glamaCo does not deliver to Australian Territories remote from the mainland, including but not limited to Ashmore and Cartier Islands, Australian Antarctic Territory, Christmas Island, Cocos (Keeling) Islands, Coral Sea Islands, Heard and McDonald Islands, Thursday Island and Norfolk Island. Please ensure a mainland address is provided as the delivery address for your order.

    glamaCo reserves the right to cancel an order and reject delivery to areas not reasonably covered by our delivery network or areas covered by delivery sub-contractor restrictions. A full refund will be provided for the order value.

    View Article
  • When can I expect to receive my order?

    Please see below for estimated delivery times.  

    Metro Estimated Delivery

    • Brisbane or Sydney (includes Gold Coast and Sunshine Coast) - 2-4 Business days
    • Australian Capital Territory or Melbourne - 3-5 Business Days
    • Adelaide - 4-6 Business Days
    • Hobart - 7-9 Business Days 
    • Alice Springs, Darwin or Perth - 8-11 Business Days

    Country/Rural Estimated Delivery

    • Queensland or New South Wales - 4-7 Business Days
    • Australian Capital Territory or Victoria - 5-9 Business Days 
    • South Australia - 7-13 Business Days
    • Northern Territory, Tasmania or Western Australia - 11-17 Business Days

    All delivery times stated are estimated times only, and may vary. glamaCo will not be held liable for any late deliveries or any losses, damages, expenses, charges, or costs that may arise from the late delivery.

    View Article
  • Where are your stores located?

    We have stores located throughout Queensland. Click here for store locations, opening hours and contact details.

     

    We recommend that you view glamaCo store locations on our website as it is not uncommon for other websites to list incorrect glamaCo store locations and old contact phone numbers.

     

    Please note, store stock is shown as per the time and date displayed under each store in the "Shop Instore Today" tab.
     

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  • I am interested in stocking a brand at glamaCo. How do I go about doing this?

    We appreciate you considering glamaCo Beauty Trade Superstore to be your brand partner. We are constantly looking for similar minded, innovative companies to partner with at glamaCo. If you feel your brand is a suitable fit, we would love to hear from you. Please fill out this form. It shouldn't take longer than 5-10 minutes of your time. This way, we will be able to respond to your stockist request quickly.

    • glamaCo ranges 5000+ items in each outlet and many more through its website 
    • Industry qualified beauty professionals staff all store locations to allow quality advice to be given
    • glamaCo has been noted by many national and international hair and beauty suppliers as being the industry-standard as well as the fastest growing and largest purchaser of professional hair and beauty items per store in South East Asia
    • Many concepts pioneered by glamaCo’s constantly evolving and customer-focused agenda are now considered the industry standard for performance and innovation within the Hair and Beauty supply industry

    We look forward to potentially stocking your brand in glamaCo stores and online.

    View Article
  • Nobody Beats glamaCo

    If you happen to find a lower price than ours, show us and we will beat it by 10% for bringing it to our attention.

    In Store and Online pricing may be lower than our advertised prices to ensure everyday low prices.

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    View Article
  • *Terms and Conditions

    It is glamaCo policy that the competitor price is confirmed by a glamaCo team member to ensure compliance to the following terms and conditions:

    • The price is publicly accessible and/or available,
    • The competitor is based in Australia,
    • The catalogue, quote or voucher is current and valid,
    • The comparison item is identical to what glamaCo has available,
    • The comparison promotional offer is identical to what glamaCo has available,
    • The item/s are currently in-stock and available in the quantity requested from the competitor,
    • Any additional competitor conditions, including and not limited to payment type, delivery, trade or retail pricing and taxation are met,
    • Additionally, glamaCo reserves the right to limit quantities.

     

    The following exclusions apply:

    • Cash back offers
    • Delivery charges,
    • Duty free pricing,
    • Payment surcharges,
    • Liquidation or clearance sales,
    • Items in used or floor stock condition,
    • Reproductions of competitor vouchers,
    • Website or store based auction vendors,
    • Website and/or direct pricing operated by brand owner and/or brand distributor, 
    • Website and/or store pricing from countries other than Australia,
    • Adjustment of pricing after item/s have already been purchased,
    • Community classifieds and auction sites including but not limited to Gumtree, eBay, Trading Post, TradeMe,
    • Marketplace vendors and sites including but not limited to Amazon, Kogan, Catch.
    View Article
  • Shop now | Enjoy now | Pay later

    2020-08-Afterpay-help_centre_article-min.jpg

    For further information, please visit: https://www.afterpay.com/en-AU/how-it-works?

     

    View Article

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